Communication through Technology

Heritage Law Group, LLC

Have you ever hired an attorney and gotten frustrated due to lack of communication? This is the number one complaint our office has received about other law offices. Heritage Law Group not only provides the highest degree of professionalism to our clients, but we have invested in the most advanced software available in the legal industry to prevent communication errors. We find it absolutely crucial to stay technologically advanced in order to provide our clients with the best experience available. At our firm, you have a personalized Client Portal which is accessible 24/7 online. Your Client Portal provides a secure environment for us to share case information, billing information, and communicate with you, our clients. Instead of relying on scattered channels of communication (email, phone, text message, snail mail), the client portal becomes our one-and-only platform for communication.

Once set up with a client portal account, you will be able to log into the private and secure portal where we can share calendars, documents, and billing details regarding your case. All of the features within the client portal are intended to save you time and decrease stress, while improving the communication, efficiency, and convenience associated with your case.

 

Your Client Portal features:

 

Centralized Client Communication
The MyCase Client Portal enables our staff and clients to effortlessly send and receive messages from within MyCase, keeping clients up-to-date with less effort than a phone call. And, MyCase records and stores all messages (including email), so that attorneys and clients have a complete, easily searchable, and always available record.

Calendar
Accessible by both you and your attorney, the integrated calendar lists all upcoming events relevant to your case. Important dates such as court hearings can be scheduled, along with any other details including a map to the courthouse.

Easy, Instant File Sharing
MyCase enables attorneys, staff, and clients to easily upload and share case files, with no complicated steps to take. Once files are added into MyCase, comments can be added to each file, enabling swift collaboration and clear communication. And clients don’t need to worry about missing a thing — MyCase sends notifications anytime a client or attorney has sent a message, commented on a document or added you to a calendar event.

Make Easy Payments and See Your Billing History

With the MyCase Client Portal, we can send invoices directly to our clients. Clients are notified when they receive the invoice and can immediately access, review, and even pay online. Clients can review their previous invoices anytime and review attorneys' billable time spent on their files.

Client Portal Security
Clients can rest assured that all files, messaging, events and more stored in MyCase are safe and secure. MyCase employs best-in-class security technology and practices, like 128-bit SSL encryption for data transmission and 256-bit AES encryption when storing data. This level of security means our clients will never have to worry about anything falling into the wrong hands.

MyCase Client Portal General Informational Video:

MyCase Client Portal Training Video:

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HERITAGE TITLE GROUP

 

WE MOVED TO A NEW LOCATION !

2800 Veterans Memorial Boulevard, Suite 202

​Metairie, Louisiana 70002

Tel:  504.333.6033